Many first time customers come to our shop because their cars were diagnosed and repaired at another shop, but the original problem with their vehicle remains! Due to our proximity to Manhattan in Long Island City, we also get a lot of European vehicles which require advanced diagnostic and auto repair. Which means the car needs a mechanic that can read wiring diagrams. Also knows how to effectively use scan tools and testing equipment to replicate and confirm the issue. Many mechanic shops that do not invest in their technicians are simply parts changers.
Difference Between Bad and Good Auto Repair Shops
Bad mechanic shops will see a car come in with a code and use a basic scan tool to see what code is about. Then is the code is related to the Cooling Fan. Then they will make visually confirm the Cooling fan isn’t coming on. Then proceed to make a quote for the customer telling them that the cooling fan is bad and needs to be replaced!
They do all this without testing or checking any wiring, motors, relay, fuses, or computer modules!
Then they proceed to replace the Cooling Fan, and tell the customer to come pick up their car. Unfortunately for the customer, they paid a bill and get their car back with the exact same problem their car initially had!
Advanced Diagnostic and Auto Repair
When a customer brings in their car with an issue, a good auto repair shop will confirm the issue then first see if the issue is mechanic or electrical. Then run tests to replicate or eliminate the issue. Then we can provide our customers with an accurate quote to fix the issue. Once the repair is completed then we test and confirm again that the issue has been successfully resolved!
Example of a Misdiagnosed Car From Another Shop, That we Successfully Diagnosed and Repaired!
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